---
title: How to Add a New Client?
description: Creating a client account through the POS reception app and the Manager's Panel.
---

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# How to Add a New Client?

## Create a new client account using the POS reception app or the Manager's Panel.

**1) Adding a New Client in the POS Reception App**

**Step 1.** To create a client account in the POS app, you can go to the "**Clients**" tab and click "**Individual clients**" in the top bar, then select "**New**" in the window that appears    
OR  
click the "**+**" icon above the client list table.

![](https://supporthub.gymmanager.io/hs-fs/hubfs/undefined-Nov-24-2025-11-21-33-1928-PM.png?width=670&height=129&name=undefined-Nov-24-2025-11-21-33-1928-PM.png)

**Step 2**. Enter the required information in the newly opened form: first name, last name, and email address. These are mandatory fields - if any are missing, the system will highlight them in red and display a message indicating that they must be filled in.  
**If you provide an email address, the system will automatically create an account for the client, and they will receive a message with instructions on how to log in to the Client’s Panel.**

You can also provide additional details, such as:  
**"phone number"**: you can add multiple phone numbers. Above "Phone #1," click "+ Add new"  
**"group"**:  assigning the client to a group allows them to access services, offers, or permissions available only to that group (e.g., special passes, discounts) and enables sending targeted messages to group members  
"**agreements**" - you can mark all consents the customer agrees to during registration, such as marketing consent, which allows you to filter customers for promotional communications later.

Additional access settings: at the top of the form, you will find settings for entrance blocking, booking restrictions, and purchasing permissions.To activate any of these options for the client, simply toggle the corresponding switch.

**Step 3**. After filling in the information, click "**Add"**.

---

**2) Adding a New Client in the Manager’s Panel**

**Step 1**. Go to the "**Clients"** tab. On the right side, above the client list table, click the "**+**" button.

![](https://supporthub.gymmanager.io/hs-fs/hubfs/undefined-Nov-26-2025-02-32-37-7753-PM.png?width=670&height=101&name=undefined-Nov-26-2025-02-32-37-7753-PM.png)

**Step 2**. In the form, enter the required information: first name, last name, and email address. If any required fields are left empty, the system will highlight them in red.

**If you provide an email address, the system will automatically create an account for the client, and they will receive a message with instructions on how to log in to the Client’s Panel**

Optional information can also be added as needed.

**Step 3.** After filling in the information, click “**Add**”.

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- [Reception POS application](https://supporthub.gymmanager.io/en-us/reception-pos-application?hsLang=en-us)

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